Holiday Inn Express London City

The location for a London trip is optimal (close to the centre, to St. Pancras etc.). The beds are comfortable and the room is air-conditioned. Very nice is also the City-Guide-Handy, which you can use.

The breakfast could be a bit more varied, although it is quite reasonable by English standards. Unfortunately, as a single person, you pay as much for a room as for a room that is used by 2 persons - I don't think that's justified.

free mobile phone with data and phone calls, even when on the go

Breakfast is a bit messy

Breakfast isn't good. No choice and far too many people

Good location at bus and tube stop. Comfortable shower and good beds. Quiet rooms despite peak travel season.

Very cloudy. For breakfast, one had to stand in line and wait until one was assigned a seat, as there were not enough seats available.

The location's great. Resturants and bars nearby

Breakfast was very poor.

Definitely more lights in the bathroom needed.

The breakfast was pretty basic but the room was clean and big enough. The room was facing the street so it was pretty noisy especially with the window open so I can reccomend it for a short business trip/stay but not for a longer relaxing holiday.

The room was a good size and comfortable, the shower was powerful and hot and the breakfast was excellent. My husband was unwell and they allowed us to check out late which was extremely helpful

Helpful and efficient staff, well located for the City, functional budget hotel

Corridors and rooms a bit stuffy as no airconditioning

The only thing we liked was, it is close to Moorfield Hospital.

There is no air conditioning. Room was very hot. Only 1 little fan provided.

Location and speed of service from staff

Having to pay for Internet access

Everything

No Air freshners and toilet brush

I felt this hotel did not meet holiday inn standards, service was low standard as there is no room service, waiting time to checking was longer.

The bathrooms nice and clean.

Pull out sofa was not comfortable . Needs more space around mirror for hair and makeup.

Staff were polite and very helpful. Facility was clean and tidy and the bedroom shower was superb.

The bed was not great (mattress sagged in the middle). The breakfast was abysmal and in our view way below par. Budget hotels such as the Premier Inn have set the standard for a buffet breakfast and the Holiday Inn fell well below that standard with a poor selection of hot and cold food, crowned by the apparent use of reconstituted scrambled egg. They even managed to find an almost inedible plain yoghurt, which is a feat in itself.