Holiday Inn Express London City

Definitely more lights in the bathroom needed.

The breakfast was pretty basic but the room was clean and big enough. The room was facing the street so it was pretty noisy especially with the window open so I can reccomend it for a short business trip/stay but not for a longer relaxing holiday.

The room was a good size and comfortable, the shower was powerful and hot and the breakfast was excellent. My husband was unwell and they allowed us to check out late which was extremely helpful

Helpful and efficient staff, well located for the City, functional budget hotel

Corridors and rooms a bit stuffy as no airconditioning

The only thing we liked was, it is close to Moorfield Hospital.

There is no air conditioning. Room was very hot. Only 1 little fan provided.

Location and speed of service from staff

Having to pay for Internet access

Everything

No Air freshners and toilet brush

I felt this hotel did not meet holiday inn standards, service was low standard as there is no room service, waiting time to checking was longer.

The bathrooms nice and clean.

Pull out sofa was not comfortable . Needs more space around mirror for hair and makeup.

Staff were polite and very helpful. Facility was clean and tidy and the bedroom shower was superb.

The bed was not great (mattress sagged in the middle). The breakfast was abysmal and in our view way below par. Budget hotels such as the Premier Inn have set the standard for a buffet breakfast and the Holiday Inn fell well below that standard with a poor selection of hot and cold food, crowned by the apparent use of reconstituted scrambled egg. They even managed to find an almost inedible plain yoghurt, which is a feat in itself.

Close to my daughters dorm. The staff was great.

Room was not conviently set up. No area to do hair or makeup.

decent size room..,. good shower

very uncomfortable bed and the soap/shampoo facilities appalling! Pillows also uncomfortable.

It was close to where we needed to be and breakfast included

The key did not work, staff very helpful though, had to move to another room which was not as nice as original room

Web-site easy to navigate through with pictures of the rooms.When there was uncertainty, phoning the hotel was easy and they were able to explain issues. staff were friendly, the room was very clean, and the breakfast excellent. I would recommend it to my family and friends. Thank you for your hospitality.

Nothing!

Very central to the location we wanted to be, staff were ver helpful and friendly on check in desk, room was very clean, tidy and modern